1. What we collect
Viewly3D is developed by Noomua (hello@noomua.com). When you install Viewly3D we collect your Shopify store domain, store name, and OAuth access token required to operate the app. We store metadata about which products you have enabled 3D viewing on, including product IDs and URLs of 3D model files.
We do not collect your customers' personal data. Billing is handled entirely by Shopify.
2. How we use your data
Your data is used solely to operate Viewly3D — to display 3D models on your storefront, process AI generation requests, and manage your subscription. We do not sell your data. We do not use it for advertising.
3. Where your data is stored
Data is stored on Supabase infrastructure in West Europe (London). All data is encrypted at rest and in transit.
4. Third-party services
Viewly3D relies on the following third-party services to operate. Each has its own privacy policy:
- Shopify. Billing, authentication, and storefront integration are managed by the Shopify platform.
- Supabase. Database and file storage for app data and 3D model files.
- Meshy AI. AI-powered 3D model generation from product photos.
- Fly.io. Application hosting infrastructure.
5. Data retention
Data is retained while your store has Viewly3D installed. On uninstall, all store data and 3D model files are deleted within 48 hours per Shopify GDPR requirements. You may request immediate deletion by contacting us at hello@noomua.com.
6. GDPR compliance
Viewly3D complies with Shopify Partner GDPR requirements. We respond to all mandatory Shopify GDPR webhooks: customers/data_request, customers/redact, and shop/redact.
7. Contact
For privacy-related questions or data requests, contact us at hello@noomua.com. Please include “Viewly3D Privacy” in the subject line.